Privacy

Mountview Estates P.L.C. is committed to providing a secure site and to protecting your privacy.

You are not obliged to provide us with any personal information in order to use this site. However, there may be parts of the site where this type of information is requested. Should you choose to supply us with this information, it is our policy not to sell, share, or in any other way divulge this information to any third party unrelated to Mountview Estates P.L.C.

The information will only be used for the purpose for which it is provided. We comply with industry-standard security measures in relation to the storage and disclosure of personal information given to Mountview Estates P.L.C. in order to protect your privacy and prevent unauthorised access.

You have the right to a copy of any information you supply to us through this website and any other information which Mountview Estates P.L.C. holds in relation to you. In the event that this information is incorrect or inaccurate, you may request that this is amended. If you wish to request a copy of this information, please contact Mountview Estates P.L.C.

Legal disclaimers

Whilst we make every effort to ensure that the content on this website is current and accurate, Mountview Estates P.L.C. cannot be held responsible for any mistakes or omissions. We reserve the right to change the content at any time without prior notice.

You may not reproduce any part of this website without permission.

This site may contain links to external websites which may ask you for personal information. Mountview Estates P.L.C. is not responsible for the content or privacy policies of these websites.

Information for our tenants/leaseholders

The personal data we store is used solely for the purpose of managing our properties and allowing us to fulfil legal or regulatory requirements. We make sure we do not store any data that is unnecessary and we only keep it for the minimum length of time required. Contract is the legal basis for the storing and processing of personal data as defined under GDPR.

We will not share any of the information you provide with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information is held securely by us whether the information is in electronic or physical format.

What we use your data for:

  • Account management (rent collection/processing, ground rents, service charges, insurance administration)
  • Managing repairs/maintenance
  • Correspondence
  • Managing our properties

Who we may share personal data with:

  • Contractors when arranging for repairs, improvements or safety works. Depending on the nature of the works we may provide contact details to an approved local contractor to arrange directly with a tenant/leaseholder for access to their property.
  • Councils and utility companies where applicable for account transfer.
  • Insurance companies where applicable to obtain quotes and policies.
  • Legal companies when acting on our behalf.

This privacy notice is regularly reviewed and is subject to change without notice. If you require further information, please contact us. Last updated: 18th May 2018.